Customer Service
✔ Family-Run • American-Owned • Built on Long-Term Support
We are a family-run, American business with a long-standing commitment to doing right by our customers.
At Ox Clutch, we understand that trust matters. We take pride in providing reliable products, clear policies, and long-term support for the customers who rely on their equipment. We stand behind what we sell and aim to make every step — from ordering to replacement — as straightforward as possible.
Customer Service Resources
Use the resources below to find the support that matches your situation:
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🔎 Need Help Finding the Right Clutch?
If you’re unsure which PTO clutch fits your equipment, submit your details for review.
→ Clutch Request Form
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🏷️ Lifetime Discount Program
Learn how our Lifetime Discount Program works and how it provides a discounted replacement option if your clutch ever needs to be replaced.
→ Lifetime Discount Program
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🛡️Warranty Information
Review coverage details, inspection requirements, and how to submit a warranty request.
→ Warranty Policy
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↩ Returns & Exchanges
Information on return eligibility, timelines, and next steps.
→ Return Policy
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🚚 Shipping Details
Shipping methods, delivery timeframes, and order expectations.
→ Shipping Information
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❓ Frequently Asked Questions
Quick answers to common questions about ordering, installation, and policies.
→ FAQs
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🛠️ Installation & Technical Resources
Installation guides, troubleshooting help, and diagnostic resources for PTO clutches.
→ Technical Support
If you’ve reviewed the appropriate resources and still have an order-related question, our team is happy to assist.
