Contact Us

 

Need help now? Check HERE first!

What clutch do I need?

The best way to find which clutch you need is to look on the original clutch you are replacing. There should be a part number directly on your original clutch. That is the part number you are trying to replace.

If the number is worn off, and no longer visible, you may refer to your original parts manual. Please ensure this is the correct manual by matching the make/model/serial numbers off of your equipment. It is important to note that parts can change even within the same make/model of equipment, so checking your original clutch that was physically on your equipment is the most accurate way to find the correct replacement. 

Still unsure? Please use our “Clutch Selection Form” found here:

CLICK HERE FOR CLUTCH SELECTION FORM

 

Do you carry the part I am looking for?

Follow this link below and type in the part number you are looking for, if we carry it then it will show up.

CLICK HERE FOR PRODUCT SEARCH

 

My clutch isn’t working properly; blowing fuses; making noises

TAKE PICTURES OF YOUR ALIGNMENT BEFORE REMOVING YOUR CLUTCH. Before going through a warranty claim process, please use our simple troubleshooting guide. Most problems with new clutches are solved using the troubleshooting guide, saving you both time and money.

CLICK HERE FOR TROUBLESHOOTING GUIDE

 

I need to file a warranty claim

TAKE PICTURES OF YOUR INSTALLATION BEFORE REMOVING YOUR CLUTCH. Please refer to our warranty policy page. Read thoroughly and follow the link at bottom of page.  Filling out the form in its entirety is the fastest way to get your replacement clutch on its way.  

CLICK HERE FOR WARRANTY PAGE

 

What is your shipping time? When will I receive my clutch?

We strive for excellence and expedience. We ship within 1-business day of receiving orders via FedEx Express or USPS Priority Mail, depending on location and costs.  Both of these services have a transit time of 1-3 business days. **Please note: DUE TO LIMITED TRANSPORTATION AVAILABILITY AS A RESULT OF NATIONWIDE COVID-19 IMPACTS, PACKAGE DELIVERY TIMES MAY BE EXTENDED. This is out of our hands, however, we do our best to ensure that you get your packages in a timely manner. 

 

 

For all other inquiries you can reach us via email:

info@oxclutch.com 

Phone: 800-403-0305 
Due to extremely high call volume, calls will typically be returned within one business day. For immediate assistance please visit our FAQ's page, email us using the contact form below, or try the chat button located at the bottom of the screen. All returns and warranty claims must be initiated online, please see above for links as we do not handle returns or claims on the phone.

 

Address: 
Ox Clutch Inc.
84500 Sarvis Berry Ln.
Eugene OR 97405